Wednesday, May 18, 2016

Initiates Graphic Card Replacement Program for Mid-2011 27-inch iMac

has launched a replacement program for the graphics card in some mid–2011 iMac configurations, reports9to5Mac. According to a note sent to Support employees, the AMD Radeon HD 6970 cards in some 27-inchMay 2011 iMacshave experienced issues, causing them to fail.

has determined that some AMD Radeon HD 6970M cards used in 27-inch iMac computers with 3.1GHz quad-core Core i5 or 3.4GHz quad-core Core i7 processors may fail, causing the computer’s display to appr distorted, white or blue with vertical lines, or to turn black. iMac computers with affected cards were sold between May 2011 and October 2012.The affected iMacs contain s with the last four characters of DHJQ, DHJW, DL8Q, DNGH, DNJ9, DMW8, DPM1, DPM2, DPNV, DNY0, DRVP, DY6F, or F610. The errors have been previously noted on both theMacRumorsforumsand the Supportforums.

will replace the graphics card of affected iMacs with the aforementioned s at no cost for up to three yrs from the date that the computer was purchased, which makes rly adopters eligible until May 2014.

Replacements can be initiated through Care, the ius Bar, or Authorized Resellers and iMac users that paid to have the graphics card replaced are also eligible for a refund.

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